About

Easy returns

Sometimes you pick up the wrong toy. This is why we offer a no-questions-asked 1 month (from the time of purchase) return. All you have to do is show us the invoice, and ensure the toy is unopened, undamaged, and in sellable condition. It’s that simple.
Check out our refund policy for additional information.

Quality assurance

All products sold on the Hamleys website are certified for the highest quality of materials and child safety. We handpick toys only from ethical and reputed brands. We don’t play around when it comes to quality.

Free delivery

Hamleys is all about spreading joy. Which is why we charge nothing for delivering your packages to your doorstep. Just like Santa.